We are human and computers are not, but errors happen there too! Sometimes, there could be an inaccuracy in our inventory levels and we might oversell an item. What if online inventory is inaccurate and you are unable to fulfill by order as intended? will determine if the product was defective at the time or sale.ĭue to copyright issues, there will be no refund or exchange on patterns and books. If you discover a damaged piece of fabric, please bring it back to the store for us to look at or send a close-up photograph to our email address.Īny notions in their original packing, unopened can be returned within 14 days of purchase with the original receipt and the credited amount will be issued to a gift certificate with no expiry date.ĭefective products are exchange only and Kate's Open Quilt Studio. There are no refunds or exchanges on custom kits.
There are no refunds or exchanges of cut fabrics. Do not return the damaged good unless you are requested to do so. We will file a claim with the shipper and send out a replacement order as soon as possible.
If orders are damaged through shipping, please photograph the items and send the photo and an explanation to our email address. The customer will be responsible for the cost of shipping any returned goods as well as the cost of shipping replacement orders. What is your refund/return policy for online orders? Email or phone us to request courier service for an additional fee.Ship by Canada Post Expedited Tracking Service.Choose In-store pickup and visit the store Tuesday-Saturday between 9:30am and 4:30pm.What are my options for receiving my order?
For example, a fat quarter bundle that is folded and tied with a ribbon, stacked as a bundle, might be dismantled to make your package flatter to in order to keep shipping costs down as the larger the width of the package, the higher the shipping cost. This means that when you order a fabric bundle, it will not necessarily arrive looking as it did on the shop website. We will package your order in the most suitable way to secure the best shipping price and expediency of delivery. Please contact us directly to arrange this. We are happy to get a quote and arrange shipping to other countries.
Yes we do ship to the United States and the cost is $32.99 CDN. *Applicable provincial sales tax will be charged for the cost of shipping. All Packages are shipped via Canada Post Expedited, with insurance and Tracking.Ĭanada West (British Columbia, Alberta, Saskatchewan, Manitoba)Ĭanada Central (Ontario, Quebec, Newfoundland and Labrador)Ĭanada East (New Brunswick, Prince Edward Island, Nova Scotia)Ĭanada North (Yukon, Northwest Territories, Nunavut)
#Longarm rulers free#
Like all Quilters Select® products, this ruler is designed for both left- and right-handed quilters, with markings that can be read both ways.All domestic orders receive free shipping with a minimum purchase of $300.00 before applicable taxes. The small size of this 2” x 8” ruler makes it easy to hold onto while working, and its 6mm thickness makes it perfect for long arm machines! The new finger grip holds enhance your ease of placement and movement. This first 2” x 8” ruler also has the non-slip coating that makes Quilters Select® Rulers a must-have for crafters everywhere, bringing a new level of precision to machine quilting! Never again will you have to worry about your rulers slipping as you guide your quilt and ruler through your machine. A new line of Quilters Select Rulers, which have been specifically designed for machine quilting and long arm quilting!
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